Frequently Asked Questions
Find quick answers to common questions about our notary services.
What is Remote Online Notarization?
RON allows an eligible notarial act to be completed remotely through approved audiovisual technology and identity verification procedures.
Do I need a computer?
You need a compatible device with a working camera and microphone, a reliable internet connection, and a supported browser. Google Chrome is recommended.
What identification should I bring?
Bring a valid, unexpired government-issued photo ID, such as a driver’s license, state-issued identification card, or U.S. passport. Your ID must meet the online notarization platform’s requirements. Additional identity verification may apply.
Can you provide witnesses?
We can coordinate witnesses for eligible sessions when requested in advance and permitted by applicable requirements.
Can I book directly through the website?
You may submit an appointment request. Your appointment is not confirmed until Teena Marie Notary sends a confirmation email.
Can you explain my legal documents?
No. We cannot interpret documents, prepare legal paperwork, provide legal advice, or choose the notarial act. Contact your attorney or document preparer for legal questions.
Scheduling & Cancellation
Please provide at least 48 hours’ notice to cancel or reschedule a confirmed appointment. If you arrive late, cannot complete identity verification, or experience document or technical issues, your session may need to be rescheduled. Any applicable additional fees will be communicated before they are charged.
View Refund Policy
Refund Policy
Full refunds: If you cancel at least 48 hours before your scheduled appointment and the notarization service has not begun, you are eligible for a full refund of payments made to Teena Marie Notary for that appointment.
Less than 48 hours’ notice: Contact us at teenamarienotary@gmail.com to discuss your circumstances and any available refund or rescheduling options. A full refund is not guaranteed.
After service begins: Once a notarization session or related paid service has begun, refund eligibility will be reviewed based on the work performed and any applicable legal requirements.
How to request a refund: Email teenamarienotary@gmail.com with your name, appointment date, and reason for cancellation. Refunds for eligible payments will be returned to the original payment method where possible.
This policy applies to payments collected by Teena Marie Notary. Any separate third-party platform fees may be governed by that provider’s terms.
Teena Marie Notary is not a law firm and does not provide legal advice, prepare legal documents, interpret document contents, or select the type of notarial act required. Please consult a licensed attorney for legal questions.